COMMERCIAL AND RESIDENTIAL ROOFING SERVICES
Proudly serving New Braunfels, Texas
we're passionate about quality.
Tridom was borne of the owners’ vision to fill a void in the roofing industry created by the large number of contractors that often fail to produce the results they promise in a consistent, reliable manner. The trade has remained relatively unchanged for years, resulting in customers experiencing the same issues and frustrations that have plagued the industry for decades.
To address these shortcomings, we’ve chosen to take a different approach to roofing. By integrating innovative systems and business processes, and equipping outstanding individuals with the tools and resources they need to produce great results, we are able to ensure exceptional quality and a superb customer experience that consistently exceeds expectations. As a result, we’re able to guarantee that every roof we install will last for years to come.
Members of the Tridom family are uniquely assigned to each project, ensuring the right expertise for any type of roofing application.
Our standard practices include:
- Standard and custom innovative roofing solutions
- Quality manufactured materials
- Skilled, specialized and certified roofing technicians with over 200 years of combined roofing experience
- On site Project Supervisor for every job
- Daily quality control checks
- Before, during, and after pictures of every project
- On-demand customer access to job status and progress photos
- Extensive insurance coverage
- Registered manufacturer warranties on both materials and workmanship
BEFORE AND AFTER
The work was performed efficiently, and the clean up was meticulous. They even replaced an old skylight with a new one and did not change the price. They give you a report with project photos of the entire process and completed roof at the end of the installation and go through a walk around check list. Their people were so good I hired them to install new rain gutters and some other wood replacement on the house we recently purchased. I highly recommend this company. Well worth every dollar I spent on the quality work I contracted them to perform.
We were very pleased with the quality of materials used and the workmanship. We liked the fact that there was a project manager on site the entire time the crew was working. Also, impressed with the cleanliness of the job site and that all debris was picked up. Project Manager answered any questions we had regarding the work in progress. Work was completed in two days! Love the results! Have referred them to our neighbors and others!
Tridom Roofing was always very professional in every way. Their representatives were well spoken and followed up on their words. The personnel on the job were courteous and knowledgable about their jobs and the materiels being used. Tools used on the job were always top of the line and any tools not on hand were quickly obtained for the workers. I always felt that Tridom Roofing was working for me and was not just for getting a job done and get paid.
I had my roof replaced about 14 years ago by one of the most respected roofers in the Houston area and I expected it to last longer, especially after it took them 5 days to install, but I began to see some rotting wood and a leak. I called original company and was not impressed with their response. One call to Tridom was all it took and I had not only a new roof, but a understanding of what was not done correctly with previous company. Odd thing for me to say…but I TRUST these folks.
They did outstanding work. My neighbors are haters now. They did a real good job. They have done several roofs in my neighborhood but ours is the nicest one.
The man who was in charge of organizing everything, Johnston, was really amazing. He communicated well with us. He explained things well. For being a younger man, he managed his staff of older men very well.
Tridom Roofing did a outstanding job repairing damage to my home from hurricane Harvey.We installed a new roof on my home and garage.The materials used- owens corning shingles and metal roofing for garage were excellent.Also Tridom Roofing sales /project manager Chris Overman was extremely caring and went above and beyond the call of duty frequently to help take care of any issues.Tridom Roofing workers are also excellent.
The crew was very professional. And the guy that I dealt with (Chris Y.) blew me away. He completely dissolved my initial feelings about contractors. He was amazing. He communicated exceptionally well, and reassured me when it came to dealing with the insurance company.
From the salesman, Johnston Camp to the finished production was a wonderful experience. I would do it again.
Very professional. Kept in constant contact either via calls or texts. Responded to calls and texts within minutes and always very courteous and professional. Provided progress pictures and explained EVERYTHING thoroughly. Was told originally would be a 2 day project, but they were able to complete it all in one day. Johnston Camp is an asset to this company!! I couldn’t be any happier with him or the work completed. I will definitely recommend them to anyone looking.
I have tried to get my roof replaced for over a year. I worked with 3 other companies. Tridom was the only one who understood my needs. They were meticulous. They did the job in one day. They left the yard cleaner than before. I have the best looking roof in my neighborhood.
Outstanding customer service and professionalism by all team members! Highly recommend.
Andrea Labbe St Amand
We love the job that Tridom roofing did on our house after Hurricane Harvey. Not only were they quick and efficient the job they did was first class all the way. Still can’t believe how fast they were getting my house done in 1 day. Love these guys.
Very responsive to inquiries. Excellent customer service and good quality work. I will definitely contact them for any future roofing needs! Chris was a pleasure to work with.
Hard working! Professional & Polite. I say this because I was in the construction field for over 45 years & know a great crew when I see one.
My experience with Tridom Roofing and everyone on their staff couldn’t have been more of a pleasure even during a tough time. They were there for me when my roof got ripped off my house when the tornado swept through San Antonio. Not only did they put a roof over my family’s head they did a dang good job.
THANK YOU TRIDOM!
HIGHLY RECOMMEND YOU GIVE THEM A CALL.
They were very professional and did an excellent job on our roof. I also appreciate that our home was able to be completed in one day. Thank you to all of the crew members and the staff that completed the job for us. It looks great!
The process what’s seamless. I had my whole roof replaced and they did everything from explaining how to work with the insurance company, doing the work while I was away, hiring at and all subs all the way to project completion. They were a great pleasure and constantly communicated as much as I needed to. Amazing work.
I was looking for quality at a fair price. Roofs are expensive, so I wanted to make sure that I worked with a company that I felt I could trust and not be taken advantage of. Tridom met those goals. I would recommend them to others.
I was very pleased with this roof installation. The workers were very conscientious and produced a high quality install . Also, the crew supervisor Will Hatchell did a great job answering all my questions and made sure that everything I wanted done was completed as discussed prior to the start of the job. Usually contractors can be difficult to communicate with , but Hatchell was very responsive and made sure that I was completely satisfied at the end of the job. Recommend very highly!
Tridom Roofing did a great job installing an entirely new roof on my home. Big thanks to my project manager Will Hatchell. He made the process extremely seamless and easy. He was there when the adjuster came to inspect, and took care of everything regarding the claim process. He provided a reasonable quote, and he and his crew were on time and the work was terrific.
I appreciated the open communication to explain exactly when and what the process and installation would entail. Will and his crew were very knowledgeable, professional, courteous, fast, efficient and provided high quality work. They even did a very thorough clean up after the job! They went above and beyond what was promised for the job. You can tell they take a lot of pride in their work. I highly recommend them for any of your roofing needs.